Our Commitment
At ScrapeMonk, security isn't an afterthought — it's built into everything we do. We understand that you're trusting us with your business configurations and collected data, and we take that responsibility seriously.
Data Protection
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Encryption in transit — All data transferred between your browser and our servers is encrypted using TLS 1.3
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Encryption at rest — Your data is encrypted when stored using AES-256
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Data isolation — Each customer's data is logically separated
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No data selling — We never sell, share, or use your data for anything other than providing the service
Infrastructure
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EU-based hosting — Our infrastructure is hosted in the European Union
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Regular backups — Automated backups ensure data recovery capabilities
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Access controls — Strict access controls limit who can access production systems
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Monitoring — 24/7 monitoring for security anomalies
Proxy Security
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Rotating proxies — Our proxy infrastructure uses rotating IPs to protect your scraping activities
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No logging of scraped content — We don't store the content of pages you scrape beyond what's necessary for delivery
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Secure credential handling — Any authentication credentials you provide are encrypted and never logged
Compliance
We are committed to compliance with applicable data protection regulations, including GDPR. We process data only as necessary to provide our services and respect your rights over your data.
Your Controls
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Data export — Export your data at any time
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Data deletion — Request complete deletion of your data
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Access logs — View who accessed your account
Responsible Disclosure
If you discover a security vulnerability, please report it to us at security@scrapemonk.io. We appreciate responsible disclosure and will work with you to address any issues.
Questions?
For security-related questions or concerns, contact us at sales@scrapemonk.io.